FRESH ROASTED COFFEE SHIPPING & RETURN POLICY

Thanks for shopping at freshroastedcoffee.com.

Shipping

At Fresh Roasted Coffee LLC. all coffee is roasted fresh per order and shipped 1-2 days after being roasted and packaged. This timeline does not account for orders being placed on Friday or orders placed on or before a national holiday. All orders placed Thursday at or after 2 pm EST will be roasted Sunday night and shipped out Monday morning. Please allow between 1-5 days for an order to arrive after being shipped. Our headquarters are in central Pennsylvania, and shipping times will vary according to distance from our headquarters.

All order totals under $50 are shipped at a $7.95 flat rate. All orders totaling over $50 are shipped free. All totals exclude tax and are subject to any discounts being utilized on the order.

If you have any questions regarding the shipment of an order, feel free to reach out to us by email - info@freshroastedcoffee.com or phone Monday - Friday 8:00 am - 4:30 pm.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions regarding how to return your item(s), contact us by email at info@freshroastedcoffee.com or by phone (570) 495-4300 Monday - Friday 8:00am - 4:30pm.